• CH15,MS8

FAQs

Can I have a sample order?

Yes. We welcome sample order to test and check the quality. Mixed samples are acceptable.

Can i print my own brand/logo on the products?

Yes, we can print the logo on the products and OEM package according to your requirements. For details, please kindly contact the sales persons.

Can I get a sample from you?

Yes, we provide samples at request. You will need to pay for the sample cost and the delivery cost. However, the sample cost will
be deducted from the formal order.

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

How do we place an order?

Please kindly send us an email specifying the item, quantity, color or other specification to place an order.

What is your MOQ

Our MOQ is 3000PCS for OEM products.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

How much the courier freight will be for the samples?

It is varied by the sample quantity you need, and your location.
So, welcome to talk with us freely for the sample fee details.
And tell us your shipping address, we would find a best shipping solution
to your orders.

What is your Payment term ? What payment method do you accept?

30% deposit and 70% balance paid before shipment.We accept T/T, Credit Card, Paypal, L/C etc.

What's your delivery term?

All quotations are FOB prices. If other terms are needed, please contact us before placing the order.

Can I wear it for bathing or swimming?

It is only waterproof for life, please do not wear it when bathing or swimming.

Is OEM/ODM available?

Yes, it's available. For details, please kindly contact the sales persons.

Do you have quality check?

Yes, We will fully check the quality and everything else before we pack and send the goods out to you.

How do we place an order?

Please kindly send us an email specifying the item, quantity, color or other specification to place an order.

You are factory or trade company

We are factory in Guangdong,China.

Is there any discount?

Yes, we can give you some discount according to your order quantity.

If you are interested in it, you can contact our salesman.We will give you the lowest discount.
Is it all right to make customer's own brand name?

Yes, that's all right to make their own brand name.

How to order our product ?

Please tell us the model and quantity and other request you need.
2)We make the PI for you.
3)After you confirm the PI, we arrange the order for you after receiving your payment.
4)After the goods finished, we send the goods out to you and tell you the tracking number.

Can you put my brand name(logo) on Smart Watch?

1) :Yes, of course. OEM service is the most important part of our trade purpose.
2) : If you have ready design for your logo, please send it to us and confirm the position of the logo;